Purchase & Redemption Policy

Package Purchase
All purchases made through the Beacon Hospital online store are subject to the Terms & Conditions published on this website.

By completing payment, customers acknowledge and agree to the package selected, applicable pricing, promotional mechanics, validity period, and accompanying terms and conditions in effect at the time of purchase.

Package Redemption & Appointment Booking
Appointments may be arranged by contacting the Health Screening Centre at:
Tel: 03-7787 2828 / +6011 1082 0199
Email: shop.beaconhealthscreening@beaconhospital.com.my

Customers are encouraged to book appointments at least five (5) working days in advance and must present proof of purchase during registration.

Refund, Cancellation & Transfer Requests
All purchases are generally non-refundable, non-exchangeable, and non-transferable unless otherwise stated in the applicable package, promotion, or campaign terms and conditions.

Beacon Hospital may, at its sole and absolute discretion, consider requests for cancellation, exchange, transfer, or refund on a case-by-case basis. The submission of a request does not constitute approval, and Beacon Hospital shall have no obligation to approve any such request.

New Subscriber Reward
Customers who subscribe to the Beacon Hospital Health Screening Centre E-Shop newsletter will receive a one-time RM50 OFF voucher code, subject to the following terms:
  • The voucher is available to new E-Shop newsletter subscribers only. "New subscribers" refer to customers who successfully opt in to receive Beacon Hospital Health Screening Centre E-Shop marketing emails on or after 15 July 2026.
  • The voucher is valid for the purchase of the following health screening packages only:
    • iCancer Wellness Care
    • iHeart Wellness Care
    • iExclusive Wellness Care
    • iPremium Wellness Care
  • The voucher must be applied during checkout and cannot be applied retrospectively after an order has been placed.
  • The voucher cannot be combined with any other promotion, discount, voucher code, or special offer unless expressly stated otherwise.
  • The voucher is limited to ONE redemption per customer.
  • The voucher is non-transferable and cannot be exchanged for cash, credit, or any other benefit.
  • Beacon Hospital reserves the right to amend, suspend, or discontinue this reward programme or its terms and conditions at any time without prior notice.

Questions and Assistance
For any enquiries regarding your purchase, package redemption, appointment booking, or promotions, please contact our Customer Service team at +6011 1082 0199 or visit our Contact Us page..